kudeta Platform Privacy Notice

This page describes what we collect when you use kudeta and how we keep that data protected. We collect personal information only to operate our platform, process your deposits and withdrawals, verify your account, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing purposes beyond service-related communications.

Our privacy commitments apply to all users accessing kudeta from supported jurisdictions — whether you're placing selections on Liga 1 fixtures in Jakarta, playing live-dealer games such as Qiu Qiu or European Roulette, or using slot games. Your account data, payment information, and transaction history are protected by encryption and access controls.

We encourage you to read this notice in full. If you have questions about how we handle your data, contact our support team via the channels listed at the end of this page.

What Data We Collect on kudeta

Account Registration

When you create a kudeta account, we collect your email address, phone number, and a password of your choice. We use your email and phone to send account notifications, verify your identity, and reset your password if needed. We do not share these details with third parties except where required by law.

Identity and Address Verification

Before your first withdrawal, we require identity verification. We ask for a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations. We store these documents securely and do not share them with third parties except where required by law or regulatory authorities.

Payment Information

When you deposit or withdraw funds, we collect payment details — your mobile wallet account (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account number (mobile banking, local payment, online payment, e-wallet). We do not store full payment card details on our servers. Payment processing is handled by third-party payment processors who comply with industry security standards. We retain transaction records for accounting and dispute resolution purposes.

Activity and Game Data

We record your activity on kudeta — selections placed on football markets such as Premier League and Piala AFFrounds played on live-dealer tables, spins on slot games, and account balance changes. We use this data to settle your account, detect fraud, and improve our platform. We do not use this data for marketing or profiling.

Email and phone

Used for account notifications and identity verification

Identity documents

Stored securely; required once before first withdrawal

Payment details

Processed by third-party providers; we do not store full card numbers

Activity logs

Recorded for settlement, fraud detection, and platform improvement

Cookies and device info

Used to maintain your session and detect suspicious access

Cookies and Device Information

We use cookies to maintain your login session and remember your preferences. We also collect device information — your browser type, operating system, and IP address — to detect fraud and prevent unauthorized access. This information is stored temporarily and deleted after your session ends or after a set retention period.

How We Use and Protect Your Data

Data Use and Retention

We use your data solely to operate kudeta and provide our services. We do not sell your information to third parties. We do not use your data for marketing, profiling, or any purpose unrelated to our platform. We retain your account data for as long as your account is active. After account closure, we retain transaction records for accounting and legal compliance purposes, typically for seven years. Identity documents are deleted after verification unless we are required by law to retain them longer.

Third-Party Processors

We work with third-party service providers to operate kudeta. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers, and customer support platforms. All third-party processors are contractually bound to protect your data and use it only for the services they provide. We do not authorize them to use your data for their own purposes.

Data Security

We protect your data using encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. Payment information is encrypted during transmission and storage. Our servers are located in secure data centres with physical and digital security measures. However, no system is completely secure. If you suspect unauthorized access to your account, contact our support team immediately.

Your Rights

You have the right to access, correct, or delete your personal data. You can update your email, phone number, and account preferences directly in your account settings. To request a copy of all data we hold about you, or to request deletion of your account and associated data, contact our support team. We will respond to your request within 30 days. Note that we may retain transaction records and identity documents as required by law.

Jurisdiction and Data Location

Our servers may be located outside your jurisdiction. By using kudeta, you consent to your data being processed and stored in locations outside your country of residence. We comply with applicable data protection laws in the jurisdictions where we operate. If you are accessing kudeta from Surabaya, Bandung, Medan, or other supported cities, your data is subject to this privacy notice and applicable Indonesian law.

Changes to This Notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of kudeta after such changes constitutes your acceptance of the updated notice.

Contact kudeta

If you have questions about this privacy notice or how we handle your data, contact our support team via live chat or email. We provide English-language support during business hours. Response times may be longer during weekends and holidays such as Idul Fitri, Idul Adha, and Imlek. You can also contact us to exercise your rights regarding your personal data.

We at kudeta remain committed to protecting your privacy and operating transparently. Your trust is essential to our platform, and we take data protection seriously. If you have concerns about how we handle your information, we encourage you to contact us directly.